Returns & Exchanges
At KNOCKDOWN, we want you to be completely satisfied with your purchase. If your fit isn't perfect, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the request process and attach it securely to your package.
- 3.Ship It Back
Drop off your package at any authorized carrier location, ensuring all original packaging and tags are included to avoid processing delays.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.